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The hospitality-focused team in our Labor and Employment Practice Group is based in our offices throughout the U.S., aligning with your hospitality organization and offering insights into the best practices and regional nuances of each major market. With the capabilities and resources of a national firm to handle any type of matter, from discreet counseling questions to class actions, we are an extension of your in-house professionals.

Don’t just take our word for it – among our attorneys are advisers to Cornell University’s Center for Innovative Hospitality Labor and Employment Relations, members of the peer-nominated International Society of Hospitality Consultants and officers of the American Resort Developers Association. As a result, our clients receive direct support from attorneys who are intimately involved in the unique issues hospitality companies face.

Prevention Where Possible, Litigation When Necessary

Our team formulates policies, provides daily counseling and negotiates the resolution of employment issues in every national jurisdiction to help employers avoid employment disputes before they become significant. Policy revision, separation negotiation, reduction-in-force planning, project opening and management training are essential elements for preventing unnecessary employment risk and exposure to litigation. Regular audits of wage and hour practices, reviews of immigration documents and legal support for internal investigations allow hospitality leaders to feel secure in matters of legal compliance and the knowledge that their guided direction is consistent with industry best practices. When a claim is filed and litigation is necessary, our team has experience taking aggressive positions on behalf of top name brand hospitality clients, including global hotels, resorts, restaurants and tourism companies, in order to leverage a favorable outcome before a government agency or court.


  • Developed a model for quick-service restaurants to assist them with preparing for the new union organizing that has occurred in this industry, and advise and train them on how to best protect themselves and build defenses.
  • Representing a major hotel in Hartford, Connecticut, that reached out for assistance to help the hotel change its business model from a 350-room, full-service hotel to a 200-room, full-service hotel with the rest of the hotel switching to select service.
  • Simultaneously negotiated collective bargaining agreements (CBAs) and contract extensions for four different hotels in four cities (Pittsburgh, San Francisco, Washington and Boston) on behalf of an international hotel client. Each CBA involved economic pressures and changes to industry work standards for housekeeping. The client faced grievance arbitration, job actions, picketing and threatened strike actions. The nationally coordinated negotiations demonstrate BakerHostetler’s ability to strategically negotiate business-changing issues in multiple cities and gain favorable outcomes.
  • Regularly conduct cutting-edge, effective labor relations training for hotels across the country through a creative and one-of-a-kind interactive approach, working closely with corporate and on-property managers on how to effectively and lawfully engage the hourly staff in order to build trust and drive loyalty to maintain a direct relationship with the employees and avoid substantial financial harm.
  • Provided advice and counsel to a major national food service chain on labor- and employment-related matters, including a wage and hour claim involving tip credit issues.
  • Managed an entire portfolio of employment-based visa and immigration support matters, including nonimmigrant visa applications and permanent residence filings, as well as providing support on immigration policies and immigration-related corporate compliance matters.

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