Partner Eric Packel has co-authored a JAMA article titled “Health Care Privacy Risks of AI Chatbots.”
In the July 6, 2023, article, Packel and his co-author write that the advent of artificial intelligence brings enormous possibilities in healthcare. With ChatGPT, for example, “clinicians and health systems are embracing a brainy, fluent colleague eager to assist with some of the most thankless tasks in medicine.”
But they also point out that advancements in technology “come with uncertainty and risk, especially if they are medical technologies handling protected health information.” This means that “health systems facing increased risk of AI chatbot breaches must decide whether to discourage clinicians’ use of this technology or embrace it.”