The firm earned high marks in categories BTI identifies as driving superior client service
WASHINGTON — April 6, 2023
BakerHostetler is pleased to announce that it was once again named to the prestigious BTI Client Service 30. The annual report, released by BTI Consulting Group, uses insights from top legal decision-makers at Fortune 1000 companies to recognize law firms that deliver the best client service. Firms named to this list are known for being the best of the best in client service.
“We pride ourselves on providing excellent service to our clients. It has been a core value of the firm since its founding over 100 years ago. Our inclusion in the 2023 BTI Client Service 30 listing is a testament to the emphasis our lawyers and professional staff place on building and maintaining longstanding client relationships,” said Paul Schmidt, chairman of BakerHostetler.
Of all those on the list, BakerHostetler made the biggest leap in 2023 and achieved Best of the Best rankings in two of the 17 categories — Innovative Approaches and Offering Customized Solutions. The firm was also recognized as a “Leader” for providing value for the dollar and for providing practical solutions.
“BakerHostetler stepped up with innovative, customized and practical solutions,” said Michael B. Rynowecer, president of the BTI Consulting Group, which directs the survey. “Clients note its increased client focus which drove the firm’s return to the elite BTI Client Service 30 — the law firms delivering the absolute best client service.”
The BTI Client Service 30 is part of the BTI Client Service A-Team 2023, which draws on data collected in an ongoing annual survey of general counsel. BTI’s research with more than 24,000 buyers of professional services isolates the 17 activities essential to delivering superior client service and driving the best professional relationships. Corporate counsel then assess each activity on two dimensions — importance and differentiation — to identify the activities most important and most influential when evaluating legal providers.
For more information on BakerHostetler, connect with us on Twitter at @BakerHostetler or on LinkedIn at @BakerHostetler.
###
About BakerHostetler
BakerHostetler helps clients around the world address their most complex and critical business and regulatory issues. Our highly ranked attorneys deliver sophisticated counsel and outstanding client service. We have six core practice groups — Business, Digital Assets and Data Management, Intellectual Property, Labor and Employment, Litigation, and Tax — and more than 1,000 lawyers coast to coast. For more information, visit bakerlaw.com.