The firm also named to BTI Client Service 30 and ranked in the top 5% of all US law firms for client service
WASHINGTON — April 12, 2024 — BakerHostetler is pleased to announce that it has once again been named to the prestigious Client Service 30, part of the annual BTI Client Service A-Team 2024. The report, released by BTI Consulting Group, relies on insights from top legal decision-makers at Fortune 1000 companies to recognize the firms that provide unparalleled client service. Firms named to this list are regarded as being the best of the best in delivering superior client service and driving the best professional relationships.
“I am proud that BakerHostetler has been recognized by our clients for providing exceptional client service,” said Paul Schmidt, BakerHostetler chairman. “Our constant focus on sustaining long-term client relationships and delivering timely, responsive, and high-quality legal services are the principles upon which our firm was founded in 1916. This acknowledgement by our clients demonstrates that these principles remain manifest in our culture today as we strive to not only to meet but to exceed client expectations.”
This year’s report reflects BakerHostetler’s stellar performance in a complex client service environment, with eight leadership recognitions in categories including Understanding the Client’s Business and Fielding the Absolute Best Team. In interviews with BTI researchers, clients praised the firm for being easy to work with and offering innovative ideas and creative interpretations to solve problems.
“BakerHostetler is one of a small group of law firms able to improve its client service performance,” says Michael B. Rynowecer, President of The BTI Consulting Group, which directs The BTI Client Service A-Team 2024 Survey. “The firm is in the top 1% of all law firms in client service by anticipating the dramatic change in client expectations."
The BTI Client Service A-Team 2024 and the BTI Client Service 30 draw on data collected in an ongoing annual survey of general counsel. BTI’s research with more than 24,000 buyers of professional services isolates the 17 activities essential to delivering superior client service and driving the best professional relationships. Corporate counsel then assess each activity on two dimensions — importance and differentiation — to identify the activities most important and most influential when evaluating legal providers.
For more information on BakerHostetler, connect with us on X, formerly known as Twitter, at @BakerHostetler or on LinkedIn at @BakerHostetler.
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About BakerHostetler BakerHostetler helps clients around the world address their most complex and critical business and regulatory issues. Our highly ranked attorneys deliver sophisticated counsel and outstanding client service. We have six core practice groups — Business, Digital Assets and Data Management, Intellectual Property, Labor and Employment, Litigation, and Tax — and more than 1,000 lawyers coast to coast. For more information, visit bakerlaw.com.