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“The firm has the expertise necessary to handle complex cybersecurity and privacy matters — both legal and technical expertise.”

Chambers USA 2024

Our attorneys draw upon technical knowledge, unrivaled incident response experience, and outcomes from remediations of incidents, regulatory investigations and lawsuits (what we call “cyber response intelligence”) to help organizations generate and implement solutions for realizing the value of data and technology, reducing the risk of significant events, becoming “compromise ready,” and responding effectively to incidents.

Organizations face two primary cybersecurity risks – theft of data and operational disruptions. These dynamic risks can become reality because of an issue at the organization, a vendor or both. The need to implement and maintain “reasonable security” is understood, yet most organizations struggle to do so and find themselves unprepared to tell a persuasive cybersecurity story to defend their practices in the wake of an incident. Failing to leverage data and technology to meet organizational goals; the revenue and reputational impact of downtime; and the disruption, regulatory investigations and lawsuits that follow the disclosure of a security incident are material risks. Effective management of these risks requires an enterprise-wide approach. We supply the guidance to help organizations prioritize, develop and implement risk-based solutions to address these dynamic risks.


  • Incident response and post-disclosure counsel for Marriott Hotels regarding the Starwood Hotels guest record security incident that was disclosed in 2018.
  • Incident response counsel to restaurant and hotel franchisors involving matters in which the franchisor worked with hundreds of its franchisees to identify, investigate and provide notification of payment card security incidents. We advised in resulting litigation, payment card network liability assessments, regulatory inquiries and post-incident payment technology security enhancement efforts with franchisees.
  • Engaged by a credit reporting agency in September 2017 to provide legal advice regarding aspects of its response to a significant security incident.
  • Preparing incident response plans and conducting incident response training and tabletop exercises for response teams, executives and board members.
  • Advising restaurants, hotels and retailers on authentication measures, payment acceptance and loyalty programs for their web and mobile apps.
  • Conducting pre- and post-acquisition due diligence and compromise assessments of hotels, restaurants and technology service providers.
  • Engaging security firms to conduct red team exercises, penetration tests, compromise assessments, security risk assessments and cybersecurity maturing assessments.

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